Effective Date: September 16, 2026

1. Acceptance of These Terms

These Terms and Conditions govern access to and use of the ElleHomme Med Spa website, online forms, booking links, digital communications, and related services made available by Elle Spa LLC, doing business as ElleHomme Med Spa (collectively, “ElleHomme,” “we,” “us,” or “our”). By accessing or using the website, submitting a form, booking an appointment, purchasing an eligible product or service, or otherwise interacting with our digital services, you agree to these Terms and Conditions and our Privacy Policy.

If you do not agree with these Terms and Conditions, do not use the website or related digital services. Separate clinical, financial, membership, promotional, cancellation, or consent documents may also apply to particular services and will control if they conflict with these general website terms.

2. About ElleHomme Med Spa

ElleHomme Med Spa is a Chicago medical spa operated by Elle Spa LLC. The practice provides aesthetic and wellness-related services through its Chicago locations, including Erie and Bucktown. Information on the website is intended to help visitors understand available services and request consultations, appointments, or additional information.

Our current website is https://ellehommespa.com. Location details, hours, service availability, providers, and booking options may change and should be confirmed through the website or directly with the practice before visiting.

3. Informational and Medical Disclaimer

Website content is provided for general educational and informational purposes only. It is not medical advice, diagnosis, treatment, or a substitute for an in-person evaluation by a qualified healthcare professional. Results, risks, recovery times, suitability, and outcomes vary by individual.

Using the website, completing a form, receiving an email or text message, or communicating through a chat feature does not by itself create a provider-patient relationship. A provider-patient relationship is established only through the practice’s applicable intake, consent, evaluation, and treatment process.

Do not use the website, email, chat, or SMS for emergencies or urgent medical concerns. Call 911 or seek appropriate emergency care when immediate assistance is required.

4. Eligibility and Accurate Information

You agree to provide accurate, current, and complete information when using forms, booking services, requesting consultations, or making purchases. You are responsible for keeping your contact information current.

If you are under the age of majority in your jurisdiction, a parent or legal guardian may need to participate in or authorize certain activities. Treatment eligibility is determined by applicable law, provider judgment, medical history, and the practice’s consent requirements.

5. Appointments Consultations and Cancellations

Appointment availability is not guaranteed until confirmed through the applicable booking system or by the practice. ElleHomme may reschedule or decline an appointment when reasonably necessary, including for provider availability, safety, incomplete intake information, or service eligibility.

Cancellation, rescheduling, late-arrival, deposit, and no-show requirements are governed by the policy presented during booking or otherwise provided by the practice. Patients should contact ElleHomme as soon as possible if an appointment must be changed. Any applicable fee, deposit, or forfeiture will be disclosed before booking or purchase and applied in accordance with applicable law.

6. Pricing Payments Memberships and Promotions

Prices, packages, memberships, financing offers, promotions, and service availability may change without notice, subject to applicable law and any written terms provided at purchase. Website pricing or promotional content may contain errors, and ElleHomme may correct an error before completing a transaction.

Memberships, packages, gift certificates, financing arrangements, and promotional offers may have separate eligibility, expiration, cancellation, redemption, and refund rules. Those specific written terms will control for the applicable purchase.

Refunds, credits, membership cancellations, package expirations, promotional conditions, and gift certificate rules are governed by the written terms disclosed at purchase or in the applicable agreement. If no separate written terms apply, requests will be reviewed by ElleHomme in accordance with applicable law. Gift certificates are not redeemable for cash except where required by law. Nothing in these Terms limits consumer rights that cannot legally be waived.

7. Third Party Booking Payment and Financing Services

The website may link to third-party platforms for booking, customer management, payments, financing, ecommerce, communications, or other services. These providers operate under their own terms and privacy practices. ElleHomme is not responsible for a third party’s availability, security, content, or independent acts, except as required by law.

A link to a third-party service does not imply that all statements, products, or services offered by that provider are endorsed by ElleHomme. Review the applicable third-party terms before submitting information or completing a transaction.

8. SMS Messaging Program

When you voluntarily opt in, Elle Spa LLC, doing business as ElleHomme Med Spa, may send promotional text messages regarding services, special offers, discounts, events, consultation opportunities, and related updates to the mobile number you provided. Consent to receive marketing text messages is not a condition of purchasing goods or services.

Message frequency may vary. Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.

You may cancel the SMS service at any time by replying STOP to a message from ElleHomme. After you send STOP, we may send a confirmation message stating that you have been unsubscribed. If you want to receive messages again, you may opt in again through an approved consent method.

For assistance, reply HELP, email ellehommemedicalspa@gmail.com, or call 312 488 1917.

SMS consent choices must be voluntary. We will process messaging activity according to the consent choices recorded for the applicable contact. Please do not send sensitive medical or emergency information by SMS.

For information about how mobile information and consent records are handled, review our Privacy Policy at https://www.ellehommespa.com/pages/privacy-policy.

9. Email and Other Electronic Communications

If you provide an email address or otherwise request electronic communications, ElleHomme may send messages related to your request, appointment, account, transaction, or marketing preferences, as permitted by law. You may use the unsubscribe method in a marketing email to stop receiving future marketing emails. Transactional or service-related communications may still be sent when necessary.

10. Privacy

Your use of the website and digital services is also subject to the ElleHomme Privacy Policy. The Privacy Policy explains how information is collected, used, disclosed, and protected, including provisions applicable to mobile information and SMS consent.

Privacy Policy: https://www.ellehommespa.com/pages/privacy-policy

11. Permitted Use of the Website

You may use the website only for lawful, personal, and noncommercial purposes. You may not interfere with website operation, attempt unauthorized access, introduce harmful code, scrape or harvest information without authorization, impersonate another person, submit false information, or use the website in a way that violates another person’s rights or applicable law.

ElleHomme may restrict or terminate access when it reasonably believes a user has violated these Terms and Conditions, created a security risk, or misused the website or services.

12. Intellectual Property

The website and its original text, branding, graphics, photographs, videos, layout, logos, service names, and other content are owned by or licensed to ElleHomme and are protected by applicable intellectual property laws. You may view the website for personal use, but you may not copy, reproduce, modify, distribute, sell, publish, frame, or create derivative works from protected content without prior written permission.

Third-party names, marks, and content appearing on the website remain the property of their respective owners.

13. User Submissions and Testimonials

If you voluntarily submit feedback, reviews, photographs, testimonials, or other content, you represent that you have the right to provide it and that it does not violate another person’s rights. ElleHomme will obtain any additional authorization required before using protected health information, treatment photographs, or other regulated content for marketing or public display.

Submitting a message through a form or chat does not authorize public use of that message, your likeness, or your treatment information.

14. Website Availability and Content Changes

ElleHomme may update, suspend, or discontinue any portion of the website and may correct errors or omissions. We do not guarantee that the website will always be available, secure, complete, current, or free from technical problems.

15. Disclaimer of Warranties

To the fullest extent permitted by law, the website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. ElleHomme disclaims implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement to the extent legally permitted.

Nothing in these Terms and Conditions limits rights or warranties that cannot lawfully be excluded.

16. Limitation of Liability

To the fullest extent permitted by law, ElleHomme, Elle Spa LLC, and their owners, personnel, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of or inability to use the website or digital services. Any limitation applies only to the extent permitted by applicable law and does not exclude liability that cannot lawfully be limited.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Elle Spa LLC and its owners, personnel, contractors, and service providers from claims, liabilities, losses, and reasonable costs arising from your unlawful misuse of the website, your violation of these Terms and Conditions, or your infringement of another person’s rights.

18. Governing Law and Venue

These Terms and Conditions are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Any dispute not otherwise subject to a valid separate agreement will be brought in a court of competent jurisdiction located in Cook County, Illinois, unless applicable law requires otherwise.

19. Changes to These Terms

ElleHomme may update these Terms and Conditions periodically. The revised version will be posted on the website with a new effective date. Continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by law.

20. Severability and Waiver

If any provision of these Terms and Conditions is found unenforceable, the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.

21. Contact Information

Elle Spa LLC doing business as ElleHomme Med Spa
Primary location: 233 E Erie Street, Suite 202, Chicago, Illinois 60611
Bucktown location: 1917 N Damen Avenue, Chicago, Illinois 60647
Email: ellehommemedicalspa@gmail.com
Phone: 312 488 1917
Website: https://ellehommespa.com